Refund & Cancellation Policy
Last Updated: 17 April 2024
At dgshoppy.com, we strive to provide you with high-quality digital products and a smooth shopping experience. Since we deal exclusively in digital goods and instant deliveries, our refund and cancellation terms are as follows:
1. Digital Product Purchases
- Once a product (e.g., software, subscription, course, or digital file) is purchased and delivered (via download link or email), it is considered final and non-refundable.
- Refunds will not be provided for:
- Change of mind after purchase.
- Incorrect product selection.
- Compatibility issues due to your device/software (please check requirements before purchase).
2. Duplicate or Wrong Payments
- In case of duplicate transactions or an error in payment processing, you can contact us at support@dgshoppy.com within 48 hours.
- After verification, the extra payment will be refunded to your original payment method within 7–10 business days.
3. Failed Transactions
- If your payment was deducted but you did not receive the product, please contact our support team with your payment details.
- Once verified, we will either:
- Re-send the product access, or
- Initiate a full refund.
4. Cancellation Policy
- Since digital products are delivered instantly, order cancellations are not possible once payment is completed.
- Subscriptions (if any) can be cancelled for future billing cycles, but charges already processed are non-refundable.
5. Contact for Refund & Support
For any queries regarding refunds or cancellations, please reach out to us:
We will do our best to resolve your concerns promptly.